Direct Format Example

 

The Lottery

May 20, 2015

RE:  YOU WON

You are the winner! According to our records you purchased the May 15, 2015 winning Big Pick ticket.

All you need to do now is to decide whether you want the million dollars you won in a single payout or the money you won to be paid monthly over the next 10 years.

Bring your winning ticket, plus three forms of identification including a picture ID to the Lottery Office at 108 North 108th Street in Phoenix, during regular business hours Monday through Friday to claim your prize. Call 602.123.3456 if you have questions.

Sincerely,
John L Bradley
John L Bradley, Director
___________

cc: Internal Revenue Service
____________________________________________________

This is not a controversial message and all the recipient will want to do is collect her money.

All she needs is the

Who
What
Why
Where and
When.

This also works well when communicating verbally.