Employees
resent surveilance because it implies
they can not be trusted.

- -Know
what each employee is doing by maintaining
___active
involvement in his or her work.
- -Offer
help. Ask specific questions about how
___processes
might be improved.
- -Adjust
involvement based on the employee's maturity
___and
the job being done.
______________________________________________
|
Authority can be
delegated; responsibility
can not.
- A Manager is
always
responsible for everything
that happens.
- A manager is
expected to
know what every employee
is doing at all times.
Involvement works
better
than surveilance.
_______________________________
|