New
employees, and
dangerous situations,
require direct, specific
instruction and
training.
|
Experienced
employees,
or employees working in
_safe
jobs, can be
allowed_
more
discretion.
|
Different
employees and different situations
require different leadership.
.
|
Influence-style
managers
- Explain,
- Give employees
an opportunity
to provide input or
- Shift focus of
the situation
towards_
meeting customer needs.
___________________________
|
_
_