|
No matter what one's
preferred response to Conflict Management one needs
to be One's
Best...
|
-S-
|
Be
tactful
as you use positive communication to tell
people what needs to be
done.
|
|
-E-
|
Be
enthusiastic
about supporting your customers, employer
and employees.
|
|
-L-
|
Be
loyal
to your customers, employer and
employees.
|
|
-F-
|
Be
fair
and
base your decisions on
facts.
|
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A
manager
who "loses it"
may have lost it!
Employees pay
more
attention to what
a manager does
than to what a
manager says.

Conflict
Management
can be learned.
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