Be your best SELF

  

No matter what one's preferred response to Conflict Management one needs to be One's
Best...

-S-

Be tactful as you use positive communication to tell people what needs to be done.

-E-

Be enthusiastic about supporting your customers, employer and employees.

-L-

Be loyal to your customers, employer and employees.

-F-

Be fair and base your decisions on facts.

A
manager
who
"loses it"
may have lost it!

Employees pay more
attention to what
a manager does
than to what a
manager says.


Conflict
Management
can be learned.
_______________