Disciplining is the most difficult task for any manager.

Discipline is an important part of leadership. Groups count on their leaders to maintain standards of performance and fairness.

  • Avoid negative statements about the employee's character.
  • State facts and clarify expectations.
  • Allow an employee the option of meeting requirements or suffering consequences.
  • Maintain a business demeanor.
Showing anger is usually counter productive.
The boss who "loses it" may well have lost the ability to lead.