Dona
Martin
PO Box 5008
__Westin,
Arizona 85354
__Phone:
623.844.4444
__e-mail:
danavet@qwest.net
Office Manager: Successfully managed a
one doctor small animal office.
Abilities: Ten years experience leave
me able to...
- Supervise front-office staff. Managed a
staff of two support staff and
one vet tech for two small animal
veterinarians.
- Manage the quality of customer service. Only
bitten twice in 10 years.
- Estimate the cost of veterinary services.
Have never been more than
$10 below the actual cost of services
rendered.
- Manage accounts receivable and payable. Kept
aging accounts to less
than 2% per month and have never had to make a
late payment.
- Use Quickbooks and related software to cost-
effectively manage a
veterinary office.
- Able to eliminate office staff overtime
payments.
Credentials: Certified Veterinary
Technician (AZ 12345)
Attributes: Recognized by co-workers
and customers for being...
- A team player who will cheerfully pick up
the slack.
- Able to anticipate what the doctor will
need.
- An Office Manager who was able to keep
everyone happy. (Employee
of the Year, 2000, 2001, 2002 & 2004).
Employment: A history of increasingly
significant responsibility.
- Office Manager, Sun City Pet
Specialists: Oct 96 to present
- Dental Assistant, Pet Care Clinic
Phoenix: Oct 92 to Oct 96
- Receptionist, Dentistry by Dr. John,
Scottsdale: Mar 91 to June 92
Education: A commitment to
professional development.
- Estrella Mountain Community College,
___AAS
Management Degree
- Mesa Community
College,
_________VeterinaryTechnician
Certificate
References: Available upon
request.
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