Building a Resume: Abilities

This is the most important part of your resume.
Each Ability statement includes a...

Verb - Describes actions you take. Verbs in this example include supervise, manage, estimate, and use.
Object - Persons or tasks acted upon. Objects in this example include front-office staff, quality of customer service, cost of veterinary service, accounts receivable and payable and Quickbooks.
Proof - Describes a situation when the ability in question was performed well. Proof statements in this example describe ability to perform both technical and interpersonal skills.

Example
Veterinary Office Manager Abilities

Supervise front-office staff. Supervised two support staff and one vet tech for two small animal veterinarians.

Manage the quality of customer service. Only bitten twice in 10 years.

Estimate the cost of veterinary services. Have never been more than $10 below the actual cost of services rendered.

Manage accounts receivable and payable. Kept aging accounts to less than 2% per month and have never had to make a late payment.

Use Quickbooks and related software to cost-effectively manage a veterinary office. Have been able to eliminate office staff overtime payments.

Employers
want to know
how you will
make them
money.

 

Insert Job Title
before "Job Description."

Edit by deletion
to include your most

relevant skills.

Professional
business and management
resumes are typically
no longer than
one side of
one page.

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