Storming: People become frustrated and fight

How people feel: Frustrated with lack of
progress and increased workload that comes
from having to cooperate with others. People...

  • Express anger because this is a lot
    harder than expected.
  • Question the wisdom of their leaders
    for getting them into this mess.
  • Resist working together and/or
    sharing information and opinions.

Time to complete: 12 to 18 months.
Team leader: Appointed by management.

Productivity declines at least 15%.

Role of the team leader:

  1. Coordinate work schedules and loads.
  2. Communicate information.
  3. Manage conflict .
  4. Facilitiate cross-functional team
    representation.


Things to do:

  1. Encourage enforcement of team
    Covenant.
  2. Observe a functioning team in action.
  3. Develop Job Breakdowns.
  4. Facilitate meetings.
  5. Prepare progress report.
Training Needed: Continue to provide interpersonal skill training to include consensus
decision-making, problem-solving and conflict management.
Teach how to read Profit-Loss and Cash Flow statements.