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How people
feel: Frustrated
with lack of
progress and increased workload that comes
from having to cooperate with others.
People...
- Express anger because
this is a lot
harder than expected.
- Question the wisdom of
their leaders
for getting them into this mess.
- Resist working
together and/or
sharing information and opinions.
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Time to
complete: 12 to
18 months.
Team
leader:
Appointed by
management.
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Productivity declines
at least 15%.
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Role of the
team leader:
- Coordinate work
schedules and loads.
- Communicate
information.
- Manage conflict
.
- Facilitiate
cross-functional team
representation.
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Things
to do:
- Encourage enforcement
of team
Covenant.
- Observe a functioning
team in action.
- Develop Job
Breakdowns.
- Facilitate
meetings.
- Prepare progress
report.
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