Forming: Decision made to organize into teams

How people feel: Excited but concerned
about working on a team. People...

  • Ask a lot of questions.
  • Doubt their ability to do what is expected.
  • Try to get to know each other.
  • Share things that are not controversial.
  • Are anxious to get to work.

Time to complete this stage: 3 months.
Team leader: Appointed by management.

Productivity declines
as team members take time
away from their jobs to become members
of the new team.

Role of the team leader:

  1. Set and facilitate meetings.
  2. Role model consensus decision-making.
  3. Make sure everyone gets to participate.
  4. Make sure someone keeps records.


Things to do:

  1. Identify common goals.
  2. Develop the team Covenant.
  3. Provide a shared experience.
  4. Write "Vision" and "Mission,"
    divide work and set goals.
Training needed: Interpersonal skills like Conflict Management and Listening.