Why Create Self-Directed Work Teams

 __Business Week recently reported that
self-directed work teams are, on average,
30 to 50% more
productive
than their conventional counterparts.
-- AT&T Increased the quality of its operator service 12%.
-- Federal Express Cut service errors by 13%.
-- Johnson & Johnson Inventory reductions of $6 million.
-- Shenandoah Life Insurance Cut staffing needs
____$200,000 per year, while handling a 33% greater volume.
-- 3M's Hutchinson facility Increased production 300%.
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Self-Directed
Teams tend to be
more a productive
organization design than
are more traditional
organization
designs.
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