Assuming proper processes exist; and people have all needed
materials, supplies and support; the need is to bring
performance up to standard.

Factfinding: Identify the observable facts of the case.
Isolation: Determine if there is a "People Problem."
Importance: Establish seriousness.
Focus: Identify the "Core Cause."
Advocate: Propose a solution.
Implementation: Put the plan into action.
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Any behavior
impacts productivity
is your business.
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