talking,
but by listening. When we listen with open minds
and open hearts, we hear not only words, but
the unspoken messages.
Often,
we hear frustrations that we're powerless to
fix, but sometimes we help just by providing a
chance to
be heard. As leaders, we sometimes tell, and we
frequently sell. But it's through our active
listening that we
establish the real foundation for communication.
By listening, we communicate a powerful message:
respect.
In my "real" world, the attention and interest
my organization has in what I say is
proportional to the interest
I've shown in them. Guiding others requires the
ability to learn from mistakes.
The
most important purpose of any organization is to
preserve the dignity and facilitate the integral
human
development of every person. Therefore, a
manager should be a strategist for human
development. People are
social by nature and attain their full potential
in association with each other. A manager should
be a community
builder. Therefore, work that is humane and
which creates socially useful services/products
is essential to
human growth. A manager should be a designer of
humane work in the service of society. People
won't care
how much you know until they know how much you
care.
A
Humanistic leader understands his or her role as
that of providing freedom for individuals to
actualize their
individual potentials and to be fulfilled as
working human beings. Many leaders believe that
it is only through
use of coercion or reward that workers can be
motivated to work and those techniques do cause
followers
who have no choice to do exactly what their
leader demands. Humanistic leaders make it
possible for followers
to use all of their physical and mental
abilities to their full human potential to
attain personal and organization
goals as a way achieve excellence and attain
optimum sustainable output.
