Direct
Format:
_______
|
Used to
communicate information that is not
controversial.
_____________________________________
|
|
Indirect
Format:
_______
|
Used
to try to get people to consider doing
something they otherwise might not do.
_____________________________________
|
|
The
format used depends
on what one needs to do
to attain one's goals.
Indirect formats are
used
when the Direct format
doesn't work.
Formats also work
well
when communicating
verbally.
_________________________
|
