Operations: In Summary

Every organization must have a Manager of Operations.

It is this manager's job to insure production
and sale of goods and services that generate enough
revenue to pay operating expenses.

The Operations Manager role
is as complex as it is important.
Every organization must...

  • Exist someplace even if on-line
    instead of in physical premises.
  • Produce something customers
    will purchase.
  • Monitor what occurs.
  • Control processes as needed to
    insure quality customer service
    and productivity.
  • Manage critical risks.

Failure to perform any of the above
tasks can lead to failure.

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