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The General Manager Role
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Insures the organization generates
enough income to "break-even" after all
expenses are
paid.
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HR Manager Role: Legally hires
and manages the human resources required
to accomplish owners' vision and
mission.
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- Hiring is legal and adds-value:
Insures that this organization
adheres to all hiring legal
requirements by law such as I9's
background checks, and drug testing.
All documents will be
kept confidential and up to date. Very
active in roll of hiring/recruiting
of all employees.
- Legal human relations are
maintained: Insures that all
things
related to human relations as far as
the organization is concerned is
followed by law and maintained.
- Payroll is accurate and on-time:
Insures that the organization
has
a payroll process in place that is
accurate and precise. Will insure
that all payroll is on-time and limit
any errors.
- Safety standards are met:
Insures that the organization has
all
safety policies and procedures up to
date and in place. Will do thorough
evaluations of safety practices
quarterly to insure the best safety
policies for organization.
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Marketing Manager: Insures that
this organization designs, produces and
delivers goods and/or services a
significant number of members of the
target market will purchase.
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- Target markets are identified:
To insure that we have the
right
products and presenting them to right
consumer demographic.
- Products/Services are designed:
To insure that our products fit
and accommodate our clients' different
needs
- Products/Services are delivered:
To insure that our products are
delivered to our clients appropriately
via the best delivery method
possible.
- Quality Assurance is
maintained: To insure we are
providing our
client with the best counseling
possible.
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Operations Manager: Insures that
this organization produces and delivers
standard quality products and/or services
to paying customers.
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- Plans: To make sure our
organization has organized solutions to
assist
clients with their different issues and
demands.
- Monitors: To insure our
staff and employees are following
through
the organization's already setup
plan.
- Controls: To make sure we
know who our best clients are, what
consulting package are they buying.
Also keep track of our best
performers
and a clean record on how well we are
performing as an organization
and limit possible legal
liabilities.
- Risks managed: To ensure we
are doing what we are advertising
as
an organization and limit possible law
suites. To maintain our liability
insurance up to date.
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Finance Manager: Honestly and
accurately conducts and reports all
transactions in compliance with his/her
fiduciary responsibility to all
parties.
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- A standard accounting system is
used: All finance information
will
be housed on Excel and Quick
Books.
- Accounts receivable are managed:
Will insure that all account
related
documents will be up to date and
managed properly. Will have a
detailed
calendar and organized methodology to
keeping all finances accurate both
incoming and outgoing.
- Accounts payable are managed:
Will insure that all account
related
documents will be up to date and
managed properly. Will have a
detailed
calendar and organized methodology to
keeping all finances accurate both
incoming and outgoing.
- Deposits and withdrawals are
managed: Will insure that all
account
related documents will be up to date
and managed properly. Will have a
detailed calendar and organized
methodology to keeping all finances
accurate both incoming and
outgoing.
- Financial reports are prepared:
Will have thorough and detailed
financial
information reported and will have
statistics to back up the reports to
show
professionalism and areas for
improvement and or success.
- Financial reports are
interpreted: Insures that all
financial reports are
easily readable and user friendly. Will
dissect all information and will be
able
to retain and regurgitate all financial
information and translate it for the
company.
- Taxes and other deductions are
paid: All taxes and deductions are
paid
on time and are prepared well before
the due date.
- Compliance reports are filed on
time: All compliance related
reports are
prepared and filed before the due
date.
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Front-Line Manager: Insures
delivery of products and/or services to
paying customers in compliance with
established quality customer service
standards.
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- Employees well trained:
Insures that all employees go
through a 90 day
thorough and detailed training process
to equip all personnel with tools
to
succeed and better the organization has
soon as they are hired. Will insure
that there is continuous training
throughout the employee's career.
- Timely: Insures that time
management is being kept and will have
processes
in place to insure that this is being
done daily.
- Delivered with professional
demeanor: Enforces professionalism
and insures
that everything related to the
organization is professional.
- Monitored: Insures that the
organization has some type of good
monitoring
system in place.
- Mistakes recovered: Insures
that all errors are limited and
evaluated. Will
have a process in place to limit and
recover mistakes. Also will have a
preventative mistake policy to catch
mistakes before they happen.
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