The Theories


Taylor's Scientific Management: Work can
be made efficient and employees only care about
money.

Maslow's Hierarchy of Needs: Employees
are never satisfied and want to climb their
pyramid of needs.

Herzberg's Maintenance-Motivation Theory:
Extrinsic factors like pay and threat of punishment
create quick short-term increases in productivity
but often demotivate employees. Intrinsic factors
like pride in accomplishment and recognition tend
to lead to long-term increates in creativity, loyalty
and productivity.

McGregor's Theory Y: People have an inate
desire to attain Maslow's higher levels of satisfaction
and most will work hard if treated with respect.

Vroom's Preference-Expectancy Theory:
People will work hard for rewards they value.
.

Successful
modern managers
recognize the fact that
the American workplace
has become increasingly
service oriented and that
people are complex.

They use what works from_____
each theory to create a
system that works for
them given the nature
of their work and
maturity of their
employees.